Tracy is very knowledgeable when it comes to Excel. She was patient and clear in her instructions when showing me how I could create a targeted marketing list, making my campaigns easier and more effective. The key for me, was I thought I knew how to use Excel, however as the saying goes, you don’t know what you don’t know. Tracy opened my eyes to the varied tools and options within Excel, thankyou! I look forward to the next lesson, Carole

Tracy’s beginners’ course was brilliant! I have tried to avoid Excel for years and only used preprogrammed templates when I had to. Even then, it was a battle for me. This course was informative and very useful for someone who knows nothing about Excel. Tracy explained things beautifully and was infinitely patient while not at all condescending. The sessions are interactive so we get to work alongside her and make sure we can do it ourselves. Basically, it is a live and interactive ‘Excel for dummies’ course! Things I had spent hours trying to do in the past she showed us how to do with one click! Highly recommend This course if Excel is a mystery to you – it won’t be by the end!! Thanks Tracy!!

I did the introduction to the excel ribbon with Tracy and, as a total beginner to excel, I was very nervous. Excel is always something that I had previously avoided. I warned Tracy that I was a novice and she totally put me at ease from the start. She showed me how to do my accounts very simply and effectively with excel and also how to set up a way of contacting my clients with the spreadsheet. She was calm and patient and encouraged me to have a go by myself while she guided me through each process. Highly recommend this course and Tracy. Many thanks

I joined a webinar in January 2020 for Excel for beginners. I found this introduction to Excel very useful and very convenient for me as I didn’t need to leave my home. Tracy is amazing at explaining things and encourages you to ask questions. I do use Excel on a daily basis but I still learned things from Tracy and I will be highly recommending this webinar

“In October 2017, I decided to take action and get a website set up, for my business. Tracy helped by talking through what was required from me, in an easy step-by-step approach and advised on the next processes. Extremely professional and takes time out to meet the customers objectives.
Now potential customers can contact me and see the services I offer 24/7″

“Tracy is utterly professional and has helped me with a simple task that I was struggling to master, but has saved me valued time and the job was done very quickly and at a great price. Will be back for more administrative tasks”.

Tracy has helped me enormously with my business by getting me set up on LinkedIn and Twitter and showing me how to do social media marketing. Her IT knowledge is vast and she always knows exactly what to do. She also motivates me to get things done like no-one else can. She’s a brilliant VA and a valuable asset.

“I was recommended to seek Tracy’s advice by Sheffield City Region Launchpad when I approached them for mentoring in IT skills and associated employment opportunities for some of my clients.  Since then, Tracy has advised some of my clients that are participating in the Building Better Opportunities Programme.  We provide one-to-one and group support to clients throughout South Yorkshire that are unemployed to help them to secure employment or start their own business.  Tracy is a font of knowledge and has helped a few of my clients to progress to the next stage of their development by sharing her expertise and knowledge.  I highly recommend Tracy.  She is approachable, relates well to people and goes the extra mile.  Her advice is always from a considered and balanced standpoint – providing realistic and achievable solutions.”

Great communication which kept me up to date and understanding what was happening all the way. Really good understanding of the style I wanted to match the branding of my company. Good technical knowledge and ability to make the changes I wanted. Commitment to the job and getting it done in a timely fashion.

My website is soooooo much better and now does what I need it to do to attract clients. I am having more success with Google ads campaign since the refresh and it reflects me better.

“As well as being a great help advising on web design, Tracy at Delacol Creative has also been active in the local community and a great help volunteering at our in-school events. With her natural way with people she has helped inspire the next generation and share her career journey and expertise with them. Thank you on behalf of the students!”